Gary Barnett's Blog » computerwebstore http://www.thinkovation.com/blog Just another WordPress weblog Wed, 23 Nov 2011 23:47:58 +0000 en hourly 1 http://wordpress.org/?v= www.computerwebstore.co.uk – Maybe they are just incompetent? http://www.thinkovation.com/blog/2009/12/www-computerwebstore-co-uk-maybe-they-are-just-incompetent/ http://www.thinkovation.com/blog/2009/12/www-computerwebstore-co-uk-maybe-they-are-just-incompetent/#comments Fri, 04 Dec 2009 12:32:02 +0000 gary http://www.thinkovation.com/blog/?p=140 A long chat with a representative from Sage Pay – who couldn’t (understandably) give any specific information, but who said that if there were a certain number of complaints against any of their merchants, Sage Pay would withdraw its service.

The implication being that they haven’t had that many direct complaints… so either there’s a bunch of us who have just been unlucky, or more people should complain!

]]> http://www.thinkovation.com/blog/2009/12/www-computerwebstore-co-uk-maybe-they-are-just-incompetent/feed/ 0 Computerwebstore.co.uk update #1 http://www.thinkovation.com/blog/2009/12/computerwebstore-co-uk-update-1/ http://www.thinkovation.com/blog/2009/12/computerwebstore-co-uk-update-1/#comments Fri, 04 Dec 2009 11:19:46 +0000 gary http://www.thinkovation.com/blog/?p=138 So far I’ve had responses from:

Merseyside Police – I now have a crime mumber! – 20091204-0033

Sage Pay – A fairly standard email, but also – A tweet to my twitter account, and a personal comment on my blog – Really good start by Sage

123-reg – A personalised email, which – while they can’t do much, did involve the guys at 123-reg doing a little DNS digging for me – so thanks to them for that

Have also dropped an email to MoneyBox Live the BBC R4 program.

]]> http://www.thinkovation.com/blog/2009/12/computerwebstore-co-uk-update-1/feed/ 0 www.Computerwebstore.co.uk – A scam retailer or just utterly stupid? http://www.thinkovation.com/blog/2009/12/www-computerwebstore-co-uk-a-scam-retailer-or-just-utterly-stupid/ http://www.thinkovation.com/blog/2009/12/www-computerwebstore-co-uk-a-scam-retailer-or-just-utterly-stupid/#comments Thu, 03 Dec 2009 21:48:30 +0000 gary http://www.thinkovation.com/blog/?p=136 A while ago I blogged about my experience with an online retailer (here) – www.computerwebstore.co.uk. I ordered some stuff, they took payment, then never delivered. There was no way of telephoning them, only an online form which kind of makes it clear that they don’t give a flying fig.

And it seems they’re STILL at it!

I received a comment today from someone who’d found my original blog entry (alas, after having problems)… so that was it… I’ve emailed the following organisations;

- 123-reg (the registrars of the domain)

- sage pay (the provider of the company’s payment service)

-Merseyside Police

- The liverpool echo

- http://www.consumerdirect.gov.uk/

- As well as the company that provides the e-commerce platform http://www.purplesheep.co.uk/

I’ll be posting the responses of the different organisations, as they come in to me!

In the meantime – this evening’s google search came up with :-

  1. therning.org/ magnus » Blog Archive » ComputerWebstore—avoid them!

    I also did some digging and found out that the address to ComputerWebstore is actually a mail box rented from MBE Liverpool (they even replied to my email …
    therning.org/magnus/archives/66 – Cached – Similar –

  2. Forums – Retailer Stalling Over Refund [Computerwebstore] – PC Advisor

    14 posts - 11 authors

    Computerwebstore Ltd Imperial Court Exchange Street East Liverpool … For all issues related to Computer Webstore orders and failure to receive any goods …
    www.pcadvisor.co.uk › Forums › Consumerwatch – Cached – Similar –

  3. computerwebstore

    Re the comment left re Computerwebstore. Our experiences are pretty much the same except in our case we still haven’t got our money back and if you read the …
    computerwebstore.blogspot.com/ – Cached – Similar –

  4. Computerwebstore reviews | Customer reviews of Computerwebstore

    19 reviews of Computerwebstore | Customers about Computerwebstore : »Rubbish« »DISGUSTING RIP OFF B*****DS!!« »Worst company I have ever dealt with« | Read …
    www.trustpilot.co.uk/review/www.computerwebstore.co.uk – Cached – Similar –

  5. computer webstore – MoneySavingExpert.com Forums

    17 posts - 12 authors

    Bought an item from Computer Webstore on 27.10.2009. They claim it’s been shipped on 4th of November, but the item has not arrived yet. …
    forums.moneysavingexpert.com › … › Techie Stuff – Cached – Similar

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