You’ve come to a link that misspells Ginni Rometti.
This is probably not your fault, as I posted the bad link myself.
AAAnyway – Click here to go to the right post… http://www.thinkovation.com/blog/2011/10/ginniromettyappointedibmceo/
A long chat with a representative from Sage Pay – who couldn’t (understandably) give any specific information, but who said that if there were a certain number of complaints against any of their merchants, Sage Pay would withdraw its service.
The implication being that they haven’t had that many direct complaints… so either there’s a bunch of us who have just been unlucky, or more people should complain!
So far I’ve had responses from:
Merseyside Police – I now have a crime mumber! – 20091204-0033
Sage Pay – A fairly standard email, but also – A tweet to my twitter account, and a personal comment on my blog – Really good start by Sage
123-reg – A personalised email, which – while they can’t do much, did involve the guys at 123-reg doing a little DNS digging for me – so thanks to them for that
Have also dropped an email to MoneyBox Live the BBC R4 program.
A while ago I blogged about my experience with an online retailer (here) – www.computerwebstore.co.uk. I ordered some stuff, they took payment, then never delivered. There was no way of telephoning them, only an online form which kind of makes it clear that they don’t give a flying fig.
And it seems they’re STILL at it!