Comments on: Online retailers to avoid – Computerwebstore.co.uk

By: Thinkovation » Blog Archive » www.Computerwebstore.co.uk – A scam retailer or just utterly stupid?

Thu, 03 Dec 2009 21:48:33 +0000

[...] while ago I blogged about my experience with an online retailer (here) – http://www.computerwebstore.co.uk. I ordered some stuff, they took payment, then never delivered. [...]

By: Jay

Jay — Thu, 03 Dec 2009 19:03:34 +0000

I am a recent victim of Computerwebstore. I ordered a product in September 2009, they took payment the next day via Visa Debit. After many problems with this company I decided to call trading standards, they advised me to cancel my order under the Consumer Protection Regulations 2000, this means they legally have 30 days to pay me my refund. They failed to do this, I therefore have to claim my money back via my banks fraud department.

The addressee shown on Computerwebstore.com is actually a company called Mail Boxes Etc, computerwebstore rent out a post office box!

I have been in contact with the operations manager of Mail boxes etc to make them aware of Computerwebstore. Computerwebstore are in breach of Mail Boxes Etc terms and conditions (mail box rental points 6 and 7).

visit http://www.mbe.co.uk and see for yourself

By: Gary Barnett

Gary Barnett — Tue, 19 Aug 2008 14:58:13 +0000

Laura:

I think the same… it must be a scam. I never did hear from the trading standards people so can only assume that it’s still going on.

I did, however, manage to get my money back via the VISA system – if you paid by credit card, you can dispute the transaction. I hope this helps!

By: Laura

Laura — Mon, 11 Aug 2008 13:49:24 +0000

Hi Gary I would be interested to know how you get on with this, as I am looking to take legal action too. I have lost £200 to that website and it’s nearly a month and a half since I ordered a product that never arrived. It seems hundreds of people are in the same position but nothing is being done about it! Surely it’s criminal activity! I’m SO angry…